Job Description
EFC/DC Systems Administrator
Serve as in house technical contact for all E-Fulfillment Center production applications. Coordinate Wave Planning activities, oversee system problem resolution, system enhancements and system maintenance for all shifts/time periods.
Do you love to. . . multi-task on multiple project demands?
Are you energized by. . .working in a fast paced environment?
Do you enjoy. . .solving complex technical problems and issues?
ACCOUNTABILITIES
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COORDINATE/MANAGE SOFTWARE CONFIGURATION USED IN DAILY OPERATIONS OF THE E-FULFILLMENT CENTERS
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Coordinate and execute user acceptance testing for coding modifications and enhancements
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Partner with IT, Engineering, Warehouse Management (WM) and Material Handling Equipment (MHE) vendors on the development of system enhancements
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Communicate system changes and testing with operations
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Actively support in developing, documenting and implementing test scripts and process maps on a continual basis
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Lead/participate in various projects aimed to improve productivity, efficiency, functionality and/or user experience
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LEAD PLANNING OPERATION ACTIVITIES
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Manage multi shift team of approximately 6 wave planners in wave planning activities to support e-fulfillment operation
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Coordinate wave planning activities to drive maximum throughput and efficiency
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Communicate production planning targets to the operations management team
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CONDUCT ROUTINE AND AD HOC ANALYSIS
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Maintain all scheduled reporting items to validate accuracy of output data for PM Reports
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Develop, implement, and standardize data management, collection and reporting
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Coordinate and develop executive level reports to assess key performance indicators
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Facilitate data collection and dissemination, multi-dimensional analysis, data mining and statistical analysis
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Develop ad hoc queries in SQL for issue resolution and/or forecasting
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CONDUCT PROBLEM SOLVING TO SUPPORT APPLICATION MAINTENANCE AND UPTIME AVAILABILITY
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Conduct initial trouble shooting and resolution for WM, LM, PM and MHE issues and assign criticality
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Maintain business partnerships with shipping carriers and ensuring vendor compliance of shipping labels and manifests
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Ensure most cost efficient carriers are selected while maintaining expected fulfillment times
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Maintain cycle count configurations and ensure all parameters are being met
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Create active and reserve pick locations within the EFC
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Coach Wave Planners and relevant management on new systems and processes
QUALIFICATIONS
PREFERRED
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1-2 years of experience with operations and operational support systems ( Warehouse Management System (WMS), Warehouse Control System (WCS), and Labor Management (LMS), etc)
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Manhattan WMS and LMS preferred
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Honeywell Intelligrated ICW WCS preferred
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1-2 years Automated MHE experience
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1-2 years SQL experience
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1-2 years of direct people management experience or demonstrated ability to mentor/lead peers
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Bachelor's Degree or equivalent experience
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Effective verbal and written communication skills
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Ability to work as part of a team and interact effectively with others
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Works well under pressure and works as a team for the achievement of customer satisfaction
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Works under general supervision but is expected to use knowledge and experience to provide quality support to the user community
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Job Tags
All shifts, Shift work,